Support : MOTV Support

MOTV Support Knowledge Base

Welcome to the MOTV Support Knowledge Base. Search for answers using the search box below, or contact support if you cannot find your answer.

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Getting Started

What is the MyOutdoorTV® app?

How much does MyOutdoorTV® cost?

What subscription plans are available on MyOutdoorTV®?

How do I subscribe or create a MyOutdoorTV® account?

On What Devices Can I Watch MyOutdoorTV®?

Do I need a Cable TV or satellite subscription for MyOutdoorTV®?

Is there a MyOutdoorTV® free trial?

I don't have a MyOutdoorTV® account yet. How do I sign up?

Why do I have to enter my credit card information to get the MyOutdoorTV® free trial?

How does MyOutdoorTV login work? (OTP)

Can MyOutdoorTV® play on Kindle devices?

Is MyOutdoorTV® on Amazon Fire TV?

Is MyOutdoorTV® on Apple TV?

Is MyOutdoorTV® on Roku?

Is MyOutdoorTV® on Xbox?

Is MyOutdoorTV® on PlayStation?

How do I add the MyOutdoorTV channel with a code on Roku?

Location & Access

Can I sign up for MyOutdoorTV® from my country?

Why are some MyOutdoorTV® TV shows available in one country, but not another?

Account Management

I can't sign in to MyOutdoorTV®. It keeps telling me that it doesn't recognize my email address.

I forgot my MyOutdoorTV® password. How do I reset it?

How do I log out of MyOutdoorTV®?

How do I change the email address tied to my MyOutdoorTV® account?

How do I change the password to my MyOutdoorTV® account?

Someone is using my MyOutdoorTV® account without my permission.

How do I log in to MyOutdoorTV® if I use "Sign in with Apple" or if I have an Apple device? (iPhone, iPad, Mac, or Apple TV)

How do I delete my MyOutdoorTV® account?

Can I share my MyOutdoorTV® account with family members?

How do I unsubscribe from MyOutdoorTV® marketing emails?

Billing & Payment

What forms of payment can I use to subscribe to MyOutdoorTV®?

How does MyOutdoorTV® charge my account?

What is a pre-authorization by MyOutdoorTV®?

Why does a MyOutdoorTV® authorization affect my available balance?

How do I update the payment info on my MyOutdoorTV® account?

Where can I find my MyOutdoorTV® Billing History?

MyOutdoorTV® Promo Codes

Are MyOutdoorTV® Promo Codes valid when using PayPal?

Will my MyOutdoorTV® promo code automatically be applied when my subscription auto-renews?

What if I want a refund for my MyOutdoorTV® subscription?

I deleted the MyOutdoorTV® app from my device. Why am I still being charged?

How can I cancel my MyOutdoorTV® subscription?

How do I cancel MyOutdoorTV® in Google Play?

How do I cancel MyOutdoorTV® in iTunes?

How do I cancel MyOutdoorTV® on Roku?

How do I subscribe to MyOutdoorTV® on Amazon Fire TV?

How much is a MyOutdoorTV® subscription through Amazon Prime Channels?

Can I Use My Amazon Prime Channels Motv Username And Password To Sign In To MyOutdoorTV® On Any Other Platforms?

How do I subscribe to MyOutdoorTV® on Roku?

How do I subscribe to MyOutdoorTV® on Xbox?

I’m interested in purchasing a MyOutdoorTV® annual plan; do you offer one?

Can’t find my MyOutdoorTV® subscription?

How do I restore a MyOutdoorTV® subscription or purchase?

Why was my MyOutdoorTV® payment declined?

Is my MyOutdoorTV® payment information secure?

How do I update my MyOutdoorTV® payment method?

Can I cancel my MyOutdoorTV® subscription at any time?

I canceled my MyOutdoorTV® subscription. How can I resubscribe to MyOutdoorTV®?

How do I get a MyOutdoorTV® refund?

Watching

What kind of Shows does MyOutdoorTV® have?

Is MyOutdoorTV® the same as watching cable TV?

Can I watch last week's episode of a MyOutdoorTV® show?

Does MyOutdoorTV® have current seasons or library seasons of shows?

How does the My Watchlist section of MyOutdoorTV® work?

How does the MyOutdoorTV® download feature work? How do I download episodes?

How do I get my Show on MyOutdoorTV®?

Can I watch MyOutdoorTV® live events within Amazon Prime?

Can I watch Major League Fishing live events on MyOutdoorTV® Amazon Prime?

How can I use Chromecast or AirPlay for MyOutdoorTV®?

Technical Support & Streaming

Recommended Internet Connection Speeds for MyOutdoorTV®

HD Video Quality on MyOutdoorTV®

How does MyOutdoorTV® get outdoor shows, tips, and episodes to stream online?

How can I control how much data MyOutdoorTV® uses?

Troubleshooting Network Connection Issues on MyOutdoorTV®

Why can't I connect to MyOutdoorTV®?

How do I adjust subtitles, captions, and alternate audio on my device for MyOutdoorTV®?

What can I use besides Internet Explorer for MyOutdoorTV?

Can I watch MyOutdoorTV® on a computer?

What is the minimum required iOS version to run the MyOutdoorTV® app on my iPhone or iPad?

The iPad or iPhone app is giving me trouble with the MyOutdoorTV® app. How do I fix it?

The Android phone or tablet app is giving me trouble with the MyOutdoorTV® app. How do I fix it?

How do I fix issues playing videos in Google Chrome with the MyOutdoorTV® app?

My web browser is having trouble playing MyOutdoorTV® episodes. How can I fix this?

When trying to watch MyOutdoorTV® episodes on the website, I keep getting "Error: Source not supported". How can I fix this?

When trying to watch MyOutdoorTV episodes on the app, I keep getting "MyOutdoorTV® has stopped working". How can I fix this?

Can MyOutdoorTV® play on Android boxes?

Is MyOutdoorTV® on Chromecast?

Can I stream MyOutdoorTV® from my Mac computer using Chromecast?

Can I use the MyOutdoorTV® app on my Android device?

Can I use the MyOutdoorTV® app on my iOS device?

Can I use MyOutdoorTV® on my smart TV?

How do I get the MyOutdoorTV® channel on my Roku device?

How do I add the MyOutdoorTV® channel with a code on Roku?

How do I create a Roku account?

How do I use Roku?

I need help with my Roku device

How do I cancel MyOutdoorTV® on Roku?

How do I subscribe to MyOutdoorTV® on Xbox?

Why are my MyOutdoorTV® videos buffering or freezing?