To report a technical problem, please contact our customer support team at support@myoutdoortv.com or through the "Help" section in the app. To help our technical team resolve your issue as quickly as possible, please include the following information when you contact support:
The make and model of your device (e.g., iPhone 15, Roku Ultra, Samsung Smart TV).
The Operating System (OS) version of your device (e.g., iOS 17.5, Roku OS 12).
A detailed description of the problem you are experiencing.
A screenshot or short video of any error message is extremely helpful.
Here’s how to find your device information:
iOS (iPhone/iPad): Go to Settings > General > About.
Android: In Settings, go to About phone or About device.
Roku: Go to Settings > System > About.
Amazon Fire TV: Go to Settings > My Fire TV > About.
Apple TV: Go to Settings > General > About.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article